For smooth operations at our customers

We provide services in public and in secured areas.

We speak many languages

We are active at major airpiorts in Germany: in Hamburg, Berlin Tegel and Frankfurt (Main). We are also present at the airports of Bremen, Dortmund, Stuttgart, Karlsruhe and Baden-Baden.

In addition, we provide services in Vienna and Bruxelles and cooperate with service partner in Poland, Czech Republic, Croatia, Slovenia, Russia and Ukraine. Throughout Scandinavia, we have a broad customer base for spare management.

Project-based, we widen our presence at airports continuously.

CUTE and CUPPS-systems

We are IT service partner for these closed systems for boarding til check.in

CUTE und CUPPS-Systeme - en

Self-service systems

This includes maintenance and support for airlines but also for car rentals, parking systems, restaurants, …

Self Service Systeme - en

Desktop services

Within the eco system airport we are first point of contact by our presence if there are any service requirements within the area of end user computing. This includes operated systems as well.

Desktop Services - en

Activities

Roll out services

Project management

Installation

Commissioning

Turnkey solution

1st level support

High availability

Immediate service

Management systems

2nd level support

Customized support level

Germany-wide network

High performance

On-site services

Repair and spare part management

First time fix

Own workshops

Optimimized logistics

Close manufacturer contacts

Always at your disposal

For additional information we remain at your disposal. Just give us a call or send us an email:

+49 5141 98089 0 kontakt–at–ier-services.de

Activities to identify us

Highest requirements aviation

We meet the very high SLA-requirements in the airports (restoral times between 15 and 45 minutes) and ensure scheduled operations for check-in and boarding around the clock.

Certification according to German LuftSiG

All IER technicians are cleared according to German LuftSiG and are granted access to the relevant areas of an airport. This is valid for our activities in Austria and Belgium as well.

Teams on-site

Due to the high service requirements we provide our services with dedicated team on-site. This is also an advantage for our customers for desktop services.

Figures

Our capability is based on experience

15

years experience

12.000

pieces of equipment under contract

15 Min.

minutes SLA