Comprehensive solution provider

From roll out up to repair services we take care of all tasks, so our customers can concentrate on their core business.

Desktop services

We provide service solutions for end-user IT infrastructures. Our support for hard- and software components in the b2b area ensures highest availability.

Desktop services - en

Self services

We offer comprehenisive services for self service infrastructures such as ticket vending machines, barriers and access control systems.

Self Service - en

Activities

Roll out services

Project management

Installation

Commissioning

Turnkey solution

2nd level support

Customized support level

Germany-wide network

High performance

On-site services

Repair and spare part management

First time fix

Own workshops

Optimimized logistics

Close manufacturer contacts

Always at your disposal

For additional information we remain at your disposal. Just give us a call or send us an email:

+49 5141 98089 0 kontakt–at–ier-services.de

Activities to identify us

Highest standards

Our support level meet highest requirements. Comping originally from the aviation sector, we are used to restoral times of 15 minutes. Our management systems are high performance to the advantage of our customers.

Strong customer orientation

We react to customers requirements the flexible way. As for ticket systems, we offer an integration into ERP-standards, own interfaces to 3rd party systems or even usage of customer systems.

Qualified employees

Performance is created by our employees on-site. That is why we put special effort in qualifying our teams. This includes continous training on new programs and new technologies, such as biometric identification.

On-site everywhere

Our headquarter is based in Celle, we have branches in Hamburg, Berlin and Frankfurt (Main). This is supported by a wide-spread team of technicians to realize country-wide service for our customers.

Figures

Our capabilitiy is based on experience

24/7/4

all over Germany

270.000

km technician per year

98,5%

SLA fulfillment